Privacy Policy


Auracall is committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. Please scroll down for additional information on these topics:

  • Personal Information
  • Using Information
  • Collecting Information
  • Access to Information
  • Policy Amendments

Personal Information

Auracall may share, disclose or sell personally-identifiable information (such as your name, address, telephone number or e-mail address) collected online with other affiliated companies or organizations. In the future, should Auracall decide to share such data with third parties for marketing, it will provide notification and the opportunity for its users to indicate whether they would prefer that the Company not provide such information about them to third parties.

Using Information

Auracall uses the information collected online principally to provide you with the service(s) you have ordered and to let you know about other offerings which may be of interest to you. Postal, telephone number and e-mail address information, for example, enables communication about services offered and ordered, as well as the proper provisioning and billing of those services. We also sometimes use this information to extend special offers to you jointly with our partners.

Auracall may from time to time use vendors to carry out certain functions in marketing and delivering services to you, and so shares offline and online data with those vendors to the extent necessary for them to perform their work. Of course, such partners and vendors must use that personally-identifiable information only for the purpose(s) for which it was shared and protect it from any further use. Auracall also shares such information with other industry and credit-related organizations to improve operations and to protect against fraud, security and credit risks.

We also provide personally-identifiable online information in response to subpoenas and other legal demands, and where we believe that disclosing this information is necessary to identify, contact or bring legal action against individuals who may be endangering public safety or interfering with Auracall property or services, or with our customers' or others' use of them.

Collecting Information

Auracall collects information online by asking you for it and/or you may have automatically given consent to receiving future marketing information and updates by Auracall and other selected company and affiliates when you use any of Auracall's services. Auracall may also use "cookies" and similar technology to obtain information about your visits to our sites or your responses to e-mail from us - both individually and in aggregated data that does not identify you. These reporting tools tell us the parts of our web sites or e-mails in which you showed an interest or took some action, and help us improve the quality and usefulness of our sites. At Auracall, we primarily use cookies to determine what services or promotions you are interested in. While cookies help us improve your experience while visiting our site and customize our communications to the services you may desire, you have the option to block them through your Internet browser or other commercially available software. However, doing so may make some of our sites' features unavailable to you. This may also have a negative impact upon the usability of many websites.

Access to Information

You may review or update the available personally identifiable information that we received from you online by calling us on 0844 545 3555. Please note that in order to better protect you and safeguard your information, we take steps to verify your identity before granting access or making corrections to your information.

Auracall may use e-mail addresses and/or phone numbers you provide us online on our site to send you e-mail related to Auracall products and services or if you have affirmatively indicated a desire to receive additional information. If at any time, you would prefer not to receive further e-mail and/or SMS communications at that e-mail address and/or phone numbers, please contact us or text NOMKTG followed by your email address or phone number and/ to 81616 (standard text rate applies).

Policy Amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email or by post. Full contact information can be obtained on our contact us page.